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Sales and Distribution Management (6th Edition) by Richard R. Still, Edward W. Cundiff, Norman A. P. Govoni, and Sandeep Puri is a comprehensive guide that provides a deep understanding of the principles and practices involved in sales and distribution management. This edition covers critical areas such as sales force management, customer relationship management, distribution channels, and logistics, with an emphasis on modern sales techniques and strategies. The book combines theoretical concepts with practical insights, providing readers with the tools to effectively manage sales teams and distribution networks in a dynamic and competitive business environment. The 6th edition incorporates updated case studies, real-world examples, and the latest trends in sales and distribution, making it an essential resource for students, professionals, and managers in the field of marketing and sales management.

Key Points:

  1. Comprehensive Sales Strategy: The book covers various sales strategies, including how to build and manage an effective sales force, to help organizations increase sales and grow their customer base.

  2. Customer Relationship Management (CRM): Focus on the importance of maintaining strong customer relationships, offering techniques for improving customer satisfaction and retention through CRM systems.

  3. Distribution Channel Management: Detailed explanations of the various distribution channels and logistics processes involved in getting products to the right markets efficiently and cost-effectively.

  4. Sales Force Management: Insights into recruiting, training, and managing sales teams, with a focus on performance evaluation and motivation techniques.

  5. Modern Marketing Techniques: Integration of modern sales tactics, including digital marketing strategies, that align with the latest trends in customer engagement and sales automation.

  6. Real-World Case Studies: The 6th edition features updated case studies and practical examples that illustrate the real-world application of sales and distribution management principles.

  7. Global Perspective: Covers global distribution and sales challenges, including strategies for managing international sales forces and adapting to different market conditions worldwide.

  8. Supply Chain Integration: The book highlights the connection between sales, marketing, and distribution management, emphasizing the importance of supply chain integration for overall business success.

  9. Technology in Distribution: The use of advanced technology in sales and distribution, including automation, data analytics, and digital tools, is thoroughly discussed to help businesses stay competitive.

  10. Ethical Considerations: Ethical issues in sales and distribution are explored, including fair pricing strategies, product integrity, and responsible selling practices.

Conclusion:

Sales and Distribution Management (6th Edition) is an invaluable resource for anyone looking to deepen their understanding of sales strategies and distribution networks. With its balanced coverage of theory and practical application, real-world examples, and updates reflecting the latest trends, this book provides a thorough guide for managing sales and distribution in today’s fast-paced business environment. Whether for students or professionals, it serves as a must-have reference to enhance skills in sales force management, customer relations, and logistics

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Writer                           
Richard R. Still (Author), Edward W. Cundiff (Author), Norman A. P. Govoni (Author), Sandeep Puri (Author)

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