Total Quality Management and Operational Excellence: Text with Cases 5th Edition by John S. Oakland (Author)

Publisher: MANAGEMENT SCIENCES

Availability: In Stock
SKU: 47856
Number of Pages: 500

Rs.1,025.00

Rs.1,450.00

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Description
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Description

"Total Quality Management and Operational Excellence: Text with Cases," authored by John S. Oakland, presents a comprehensive exploration of quality management principles and operational excellence strategies. This fifth edition combines theoretical insights with practical case studies to provide readers with a holistic understanding of quality improvement methodologies and their application in real-world scenarios.

The book covers various aspects of total quality management (TQM) and operational excellence, including quality control, assurance, and improvement techniques. Through detailed case studies, readers gain valuable insights into the implementation of quality management systems in different organizational settings. Oakland emphasizes the importance of continuous improvement and customer-focused strategies in achieving operational excellence and maintaining a competitive edge in today's dynamic business environment.

Key Points:
1. Comprehensive coverage of total quality management and operational excellence concepts.
2. Integration of theoretical principles with practical case studies for enhanced learning.
3. Emphasis on continuous improvement and customer-centric strategies.
4. Insights into quality control, assurance, and improvement techniques.
5. Essential resource for students, professionals, and practitioners in quality management and business operations.

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Writer ✤ John S. Oakland (Author)

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