The Quality Movement: What Total Quality Management is Really All About! by Helga Drummond (Author)
- Publisher: MANAGEMENT SCIENCES
- Availability: In Stock
- SKU: 48599
- Number of Pages: 160
Rs.445.00
Rs.795.00
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"In 'The Quality Movement: What Total Quality Management is Really All About!' authored by Helga Drummond, readers are immersed in the principles and practices of Total Quality Management (TQM). This insightful book offers a comprehensive exploration of how TQM transforms organizational culture by emphasizing continuous improvement, customer focus, and employee empowerment. Drummond, recognized for her expertise in quality management, distills decades of research and practical experience into a compelling narrative that underscores the importance of quality as a strategic imperative in today's competitive landscape."
"The book not only elucidates the core principles of TQM but also provides practical guidance on implementing quality initiatives across various industries. From case studies illustrating successful TQM implementations to frameworks for measuring quality performance, readers gain invaluable insights into fostering a culture of excellence. Whether you're a business leader, quality professional, or student aspiring to understand modern management paradigms, 'The Quality Movement' serves as an indispensable guide to achieving operational excellence through Total Quality Management."
Key Points:
- Core principles of Total Quality Management (TQM) explained.
- Importance of continuous improvement and customer focus.
- Role of employee empowerment in TQM.
- Case studies highlighting successful TQM implementations.
- Frameworks for measuring quality performance.
- Practical guidance for implementing TQM in various industries.
- Strategic implications of quality as a competitive advantage.
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Writer ✤ Helga Drummond (Author)
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